Privacy Policy

1. Information We Collect

Personal Information

When you contact us or submit a form, we may collect:

• Name
• Email address
• Phone number
• Company or brand name
• Project details, budget range, and timeline
• Service requirements
• Any message or files you voluntarily share with us

Website Usage Information

We may also collect basic website usage data such as:

• IP address
• Browser and device type
• Pages visited and time spent
• Referral source
• General location data

This helps us improve our website performance, user experience, and marketing efforts.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries
• To understand your project requirements
• To prepare proposals, quotations, or service plans
• To communicate with you about our services
• To deliver website, branding, design, marketing, or development services
• To improve our website and customer experience
• To send important updates related to your project
• To maintain internal business records
• To comply with legal or regulatory requirements

We do not sell your personal information to third parties.

3. Services We Provide

Glacian Studio may collect and use information in relation to services such as:

• Website design and development
• Branding and logo design
• UI/UX design and graphic design
• E-commerce development (Shopify, WordPress, WooCommerce)
• Digital marketing
• Social media creatives
• Website maintenance
• Business and brand consulting

4. Sharing of Information

We may share your information only when necessary, such as with:

• Internal team members
• Designers, developers, or project partners working on your project
• Hosting, analytics, CRM, email, or project management tools
• Payment processors or accounting tools
• Legal, compliance, or government authorities if required by law

We only share information that is necessary for the purpose of delivering our services or complying with legal obligations.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or digital storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website. Cookies may help us:

• Remember user preferences
• Improve website performance
• Track website analytics
• Measure marketing campaign performance

You can disable cookies through your browser settings, but some parts of the website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, content, or policies of any third-party websites. We recommend reviewing their privacy policies before sharing any information with them.

8. Data Retention

We retain your personal information only for as long as necessary for business, legal, accounting, or service-related purposes. If you request deletion of your information, we will take reasonable steps to delete it, unless we are required to retain it for legal or legitimate business reasons.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Raise a privacy-related complaint

To exercise these rights, contact us at: glaciantechnology@gmail.com

10. Children’s Privacy

Our services are intended for businesses, professionals, and general users above the age required by applicable law. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this page periodically.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, you can contact us at: